Success through collaboration / Le succès par la collaboration
A CAF member was visiting from another area during the holiday season. There was concern for the member’s state of extreme stress, so...
Looking for answers
Dear CCMS,
I am a proud CAF member and lesbian. I have served for two years and plan to...
Conflict coaching for assertiveness / Coaching vers un style de résolution de conflits assuré
Dear CCMS: I regularly receive feedback that I am aggressive, rude and abrupt. I am trying to get my point across, but...
What training options do you provide at this time?
I’d like to take advantage of the change of pace to improve my effective communication and conflict resolution skills. What training...
Are the Conflict & Complaint Management Services centres still open?
During this period of self-isolation and social distancing in response to the coronavirus pandemic, it’s tempting to forget about workplace conflicts and...
New World, New Problems
Working from home
In need of workplace inclusion / Besoin d’inclusion au lieu du travail
Dear CCMS,
Our new supervisor was posted into our shop a month ago. Upon his arrival he conducted interviews...
Digital Conflict Coaching
I have a particular situation that I will need to deal with when we resume normal operations, but I need some...
Independent expertise, confidential advice / Une expertise indépendante, des conseils confidentiels
Dear CCMS,
I’ve submitted a grievance because neither my unit transfer nor occupational transfer are moving forward. How can...
Raise the Issue, Not Alarm / Soulever la question, non l’alarme
Dear CCMS,
My co-worker and I had a disagreement and now she’s not talking to me. I tried inviting her to coffee but she just...