Conflict coaching for assertiveness / Coaching vers un style de résolution de conflits assuré
Dear CCMS: I regularly receive feedback that I am aggressive, rude and abrupt. I am trying to get my point across, but...
CCMS – Canadians Observe Black History Month in February
Canada is made up of individuals with diverse racial and ethnic backgrounds who bring a richness of perspectives, experiences, language, traditions, and...
International Conflict Resolution Day 2021:
ICCM is here to help members navigate difficult situations today, and everyday
The ability to work in a healthy, safe and respectful workplace is the right...
What training options do you provide at this time?
I’d like to take advantage of the change of pace to improve my effective communication and conflict resolution skills. What training...
Refarming a combative approach – how, not who / Recadrer une approche combative...
Dear CCMS, My colleague and I don’t see eye to eye on anything. I need someone to help figure out which of...
Conflict and Complaint Management Services during Force Health Protection
We remain prepared and ready to assist!
During these new and very challenging times, Canadians, DND and other...
Conflict and Complaint Management Resolutions Training Postponed
Are courses like Resolving Conflict Effectively (RCE) and Conflict Management for Leaders (CML) affected by the pandemic?
Yes....
New Year’s RESOLVE-lution
The New Year is time to take stock and reflect on the past year. It can be said with confidence that no...
Harassment: Respondent Rights and Responsibilities / Harcèlement : Rôles et responsabilités de l’intimé
Dear CCMS: I am the named respondent in a harassment complaint. I am distraught about this and feel that this is...
Join CCMS in celebrating International Conflict Resolution Day on October 15, 2020!
Communities globally take part in the annual celebration during the third week of October, in order to honour, promote and increase awareness...