Conflict coaching for assertiveness / Coaching vers un style de résolution de conflits assuré
Dear CCMS: I regularly receive feedback that I am aggressive, rude and abrupt. I am trying to get my point across, but...
International Conflict Resolution Day / Journée internationale pour la résolution des conflits
Dear CCMS: I heard it was the International Conflict Resolution Day on October 17 2019. What does this day signify?
Free reign on social media? / Libertés sans limites avec les médias...
Dear CCMS: I feel harassed by a co-worker who posted inappropriate comments about me on her Facebook page. When I approached her...
In need of workplace inclusion / Besoin d’inclusion au lieu du travail
Dear CCMS,
Our new supervisor was posted into our shop a month ago. Upon his arrival he conducted interviews...
Refarming a combative approach – how, not who / Recadrer une approche combative...
Dear CCMS, My colleague and I don’t see eye to eye on anything. I need someone to help figure out which of...
Independent expertise, confidential advice / Une expertise indépendante, des conseils confidentiels
Dear CCMS,
I’ve submitted a grievance because neither my unit transfer nor occupational transfer are moving forward. How can...
Success through collaboration / Le succès par la collaboration
A CAF member was visiting from another area during the holiday season. There was concern for the member’s state of extreme stress, so...
Cultivating a healthy workplace for positive mental health / Cultiver un milieu de...
Conflict and Complaint Management Services (CCMS) cultivate a healthy workplace that contributes to the positive mental health of employees. This is achieved...
Raising the issue | Aborder le problème
I’m constantly being interrupted by the same person at our meetings. I’m not sure what my colleague has against me, but it’s...
Raise the Issue, Not Alarm / Soulever la question, non l’alarme
Dear CCMS,
My co-worker and I had a disagreement and now she’s not talking to me. I tried inviting her to coffee but she just...