Raise the Issue, Not Alarm / Soulever la question, non l’alarme

Dear CCMS, My co-worker and I had a disagreement and now she’s not talking to me. I tried inviting her to coffee but she just...

Are the Conflict & Complaint Management Services centres still open?

During this period of self-isolation and social distancing in response to the coronavirus pandemic, it’s tempting to forget about workplace conflicts and...

Refarming a combative approach – how, not who / Recadrer une approche combative...

Dear CCMS, My colleague and I don’t see eye to eye on anything. I need someone to help figure out which of...

Conflict and Complaint Management Services during Force Health Protection

We remain prepared and ready to assist! During these new and very challenging times, Canadians, DND and other...

Independent expertise, confidential advice / Une expertise indépendante, des conseils confidentiels

Dear CCMS, I’ve submitted a grievance because neither my unit transfer nor occupational transfer are moving forward. How can...

Success through collaboration / Le succès par la collaboration

A CAF member was visiting from another area during the holiday season. There was concern for the member’s state of extreme stress, so...

Returning to work at ease

I’d like to feel more at ease when we return to work as usual. Now that I’m at home and have...

Looking for answers

Dear CCMS, I am a proud CAF member and lesbian. I have served for two years and plan to...

Join CCMS in celebrating International Conflict Resolution Day on October 15, 2020!

Communities globally take part in the annual celebration during the third week of October, in order to honour, promote and increase awareness...

Conflict coaching for assertiveness / Coaching vers un style de résolution de conflits assuré

Dear CCMS: I regularly receive feedback that I am aggressive, rude and abrupt.  I am trying to get my point across, but...
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