Looking for answers
Dear CCMS,
I am a proud CAF member and lesbian. I have served for two years and plan to...
Are the Conflict & Complaint Management Services centres still open?
During this period of self-isolation and social distancing in response to the coronavirus pandemic, it’s tempting to forget about workplace conflicts and...
CCMS – Canadians Observe Black History Month in February
Canada is made up of individuals with diverse racial and ethnic backgrounds who bring a richness of perspectives, experiences, language, traditions, and...
Conflict coaching for assertiveness / Coaching vers un style de résolution de conflits assuré
Dear CCMS: I regularly receive feedback that I am aggressive, rude and abrupt. I am trying to get my point across, but...
New World, New Problems
Working from home
Cultivating a healthy workplace for positive mental health / Cultiver un milieu de...
Conflict and Complaint Management Services (CCMS) cultivate a healthy workplace that contributes to the positive mental health of employees. This is achieved...
Raise the Issue, Not Alarm / Soulever la question, non l’alarme
Dear CCMS,
My co-worker and I had a disagreement and now she’s not talking to me. I tried inviting her to coffee but she just...
International Conflict Resolution Day 2021:
ICCM is here to help members navigate difficult situations today, and everyday
The ability to work in a healthy, safe and respectful workplace is the right...
Conflict and Complaint Management Resolutions Training Postponed
Are courses like Resolving Conflict Effectively (RCE) and Conflict Management for Leaders (CML) affected by the pandemic?
Yes....
Harassment: Respondent Rights and Responsibilities / Harcèlement : Rôles et responsabilités de l’intimé
Dear CCMS: I am the named respondent in a harassment complaint. I am distraught about this and feel that this is...