Conflict coaching for assertiveness / Coaching vers un style de résolution de conflits assuré

Dear CCMS: I regularly receive feedback that I am aggressive, rude and abrupt.  I am trying to get my point across, but...

International Conflict Resolution Day / Journée internationale pour la résolution des conflits

Dear CCMS: I heard it was the International Conflict Resolution Day on October 17 2019. What does this day signify?

Free reign on social media? / Libertés sans limites avec les médias...

Dear CCMS:  I feel harassed by a co-worker who posted inappropriate comments about me on her Facebook page. When I approached her...

In need of workplace inclusion / Besoin d’inclusion au lieu du travail

Dear CCMS, Our new supervisor was posted into our shop a month ago. Upon his arrival he conducted interviews...

Refarming a combative approach – how, not who / Recadrer une approche combative...

Dear CCMS, My colleague and I don’t see eye to eye on anything. I need someone to help figure out which of...

Independent expertise, confidential advice / Une expertise indépendante, des conseils confidentiels

Dear CCMS, I’ve submitted a grievance because neither my unit transfer nor occupational transfer are moving forward. How can...

Success through collaboration / Le succès par la collaboration

A CAF member was visiting from another area during the holiday season. There was concern for the member’s state of extreme stress, so...

Cultivating a healthy workplace for positive mental health / Cultiver un milieu de...

Conflict and Complaint Management Services (CCMS) cultivate a healthy workplace that contributes to the positive mental health of employees. This is achieved...

Raising the issue | Aborder le problème

I’m constantly being interrupted by the same person at our meetings. I’m not sure what my colleague has against me, but it’s...

Raise the Issue, Not Alarm / Soulever la question, non l’alarme

Dear CCMS, My co-worker and I had a disagreement and now she’s not talking to me. I tried inviting her to coffee but she just...
Angus
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